"Plugged in, connected up, logged on, printing out...from only £69!"
It all seems so easy. Just connect a few wires. Stick in a CD. Play around with a few settings and you're away.
Only it's not. Somehow you don't seem to have the right connection to the printer. The disc runs OK but you're missing the correct ‘drivers'. There's no dial tone on your Internet and you can't access your files from the network.
If this all sounds frustratingly familiar, give me a call and I'll send someone from my team round to get the job done in no time. Let's face it. You haven't got the time and you don't need the stress.
What is included:
- Unpacking, checking and installation of your new PC and other hardware purchased
- Start-up of PC and boot to the Operating System
- Connection of a printer, scanner etc.
- Installation of drivers and software for a printer and scanner
- Set-up of an Internet account and configuration of email
- Connection to a network
- Test of PC and peripheral functions
- A brief explanation of the computers functions and components
- Available between 9am and 5pm, Monday to Friday excluding Bank Holidays.
What is excluded:
- Apple computer equipment and operating systems
- Installation or configuration of software other than the operating system supplied
- Network cables or other cabling requirements
- Installation of servers
- Installation of PCs in multiple sites
- Connection of existing peripherals or other equipment other than a sole printer or print server
- Transfer of software from the network or legacy PCs
- Extensive training on the new PC, supplied software and network functionality
- Removal of packaging. Installation of any upgrade
- The client must provide their own ISP and telephony infrastructure
- The client must ensure that any PCs set up under this service have a Network Card
- An on-site engineer visit to repair hardware or resolve complex network issues (available at extra cost)
- Hardware failures
- Application software support
- ISP connectivity problems.
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